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Views of TOP INDUSTRY EXPERTS

Views - The Forum on Supply Chain Risk + Compliance Management 2016

"It is greatly beneficial for Stakeholders to utilize these forums as they lead to an increase in awareness about the risks inherent in a supply chain."

Dr. R. Arunachalam, Sr. Vice President, ProConnect Supply Chain Solutions Limited

Dr. R. Arunachalam, is a Sr Vice President of ProConnect Supply Chain Solutions, a Redington subsidiary company. He is an Electronics & Communication Engineer with MBA in Finance & Marketing and a Doctorate in Supply chain. He handles the P&L of ProConnect which includes the Business development, Operations etc. In addition he also spear heads the setting up of state of art distribution centers in India called ADCs.

He is also the Director of Rajprotim Supply chain Solutions Ltd, company strongly present in East & North east. This is a subsidiary company of ProConnect. 

He also has overseas experience by handling the distribution of Kraft foods, Unilever Arabia etc.

Q. May we request you to highlight the areas of Supply Chain Risks?

Dr. Arunachalam: Risks are both External and Internal for Supply Chains. External Risks can be in terms of unpredictable Customer demand, interruptions in the flow of incoming product, Environmental and Financial risks and lastly Compliance risks at the physical site of operations. Internal Risks can be Disruptions in internal operations, personnel changes, inadequate planning and lack of contingency planning and maybe even security risks. The event with the most impact would be Supply chain interruptions due to political unrest and natural calamities. 

Q. The Supply Chain Risk: Who owns it? Compliance Management Program: What drives it?

Dr. Arunachalam: The Supply Chain risk is owned by all links in the Supply chain depending on scope. A Firm and its partners must implement measures to ensure the safety and security of the goods within their scope in the supply chain. This would include preventions against loss and theft as well as protection against contrabands and illegal materials.The driving reason for a Compliance Management program would be customer awareness and customer requirements.  This awareness would usually be driven by the manufacturers and government authorities. Firms can also take ownership and train their partners as well as any sub contracted parties to increase security and awareness across their supply chains.

Q. What do you think are the areas of improvement in transforming Supply Chain in India?

Dr. Arunachalam: In terms of Infrastructure, a better road and rail network would increase efficiency and enable the shipment of materials. Wider adoption and integration of IT would enable transparency and real time data flow across the supply chain. The GST would lead to consolidation of warehouses and cut through red tape while improving storage and transportation efficiencies of companies. This would have a cascading effect where the end customer would be given better quality service for a much lower cost. 

Q. How can stakeholders develop a Risk Based Action Plan for Supply Chain Security?

Dr. Arunachalma: Risk based action plans can be drawn from identifying the risks in supply chain security, creating an action plan to mitigate the risks, evaluate the efficiency of the plan and implement the it based on results which can be obtained through modeling or through actual testing. This enables an organization to rate the risks and threats that may affect them. Interestingly a risk analysis would also lead to an understanding about opportunities that may exist for the organization and hence help them as well. 

Q. Your views on Standards & Certifications in mitigating Supply Chain Risks. Should the Standards & Certifications be made mandatory for the Supply Chain ecosystem? How do you think it is achievable?

Dr. Arunachalam: Standards like the ISO 9001:2015 which include a risk based assessment of the organization and promote risk based approach to the functioning of an organization would be beneficial if implemented. Implementing standards would make the process of mitigating and evaluating risksa common practice which would help companies be better prepared for low-risk and low – impact situations. This would help better general supply chain efficiency but to make it mandatory would first require investments in infrastructure and IT. 

Q. Do you think the stakeholders from Supply Chain ecosystem at any and all levels whether in public and/or private and/or the national and global top professional and trade associations and organizations should come forward and utilize such a forum/platform such as, ‘The Forum on Supply Chain Risk + Compliance Management ‘, and encourage and support such forums?

Dr. Arunachalam: It is greatly beneficial for Stakeholders to utilize these forums as they lead to an increase in awareness about the risks inherent in a supply chain. It also enables them to share best practices in risk mitigation, which is a win –win situation for all who attend. Also these forums give an opportunity to access the latest information and happening in the  industry.

Q. What discussion topics would you like the forum to cover and deliver? And, what would you like to take away from ‘The Forum on Supply Chain Risk + Compliance Management in 2016?

Dr. Arunachalam:

a.    GST impact on warehousing & logistics
b.    Supply chain risk mitigation processes
c.    In Supply chain – IT ‘s role in compliance
d.    SC Complaince – from the eyes of manufacturer, distributor & SC service providers

Highlights!

    • Supply Chain RISK + COMPLIANCE MANAGEMENT – What it really means to MANUFACTURERS?
    • Transforming the Supply Chain with National and Global STANDARDS to manage RISK and COMPLIANCE.
    • IMPORTANCE & ROLE of STANDARDS & CERTIFICATIONS in Supply Chain RISK MANAGEMENT + COMPLIANCE.
    • Best Practices Case Studies + Use Cases in Supply Chain Risk + Compliance Management.
    • Securing the Supply Chain ECO-SYSTEM and the role and responsibilities of the STAKEHOLDERS;
      • Manufacturers 
      • Logistics Providers
      • Freight Carriers
      • Law Enforcement Agencies        
      • Government Agencies 
      • Security Professionals   
      • Logistics Professionals  
      • Freight Services Industry Companies
      • Insurance Companies
      • Audit Companies
      • Technology Companies
    • The IMPORTANCE & ROLE of TECHNOLOGY in STANDARDS Development 
      • TELEMATICS for Cargo + Driver Safety and Security 
        • Cargo Safety & Security - Explore how telematics is used for combating hijackings, thefts and robberies
        • Driver Safety & Security - Explore how telematics technologies can help enhance the driver safety and security by real time monitoring of driver behavior and driver fatigue
        • Fleet Performance and Fuel Efficiency - The impact of telematics and fleet management technology on insurance
        • Cold Chain Management - temperature-controlled supply chain: 
        • Life Sciences: Clinical Trials - Hospitals and Blood - Pharmaceuticals - Vaccines, 
        • Fresh and Processed Food - Produce - Seafood - Meat and Poultry - Dairy - Floral
      • Technology Solutions for Warehouse Safety & Security
        • Physical Security Information Management (PSIM) - An Integrated Approach to Warehouse Security for simplifying the command and control - at-a-glance snapshot of all operations, enhancing their situational awareness and increasing their ability to react to any security infringements within the warehouse environment - Witness how a PSIM platform that seamlessly brings together otherwise disparate solutions - Access Control, CCTV, RFID, Intruder detection and Fire systems.
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